Refund & returns information -
- Change or cancel an order
- Tracking your order
- Returns procedure
- Refunds Policy
Change or cancel an order
If you wish to change or cancel an order contact our Customer Service Department on 07 3895 4100 (during business hours) or email us at products@sleepys.com.au
Tracking your order
To track your delivery or check the status of your order, please contact our Customer Service Department on 07 3895 4100 (during business hours) or email us at products@sleepys.com.au and one of our Consultants will provide you with an update.
Returns Procedure
If, for whatever reason, you are unhappy with your purchase, please contact us within seven days of receipt of the bed or mattress. We will arrange for the collection of the bed or mattress. The cost of returning an item will be quoted to you. We will then refund the difference or we can offer you store credit to the value of the item minus returning charge. *** Sleepy's are unable to fulfil the 60 night comfort exchange guarantee for any product which has been purchased via the Sleepy's website
Refunds Policy
Please read our Terms and Conditions for full details
